- STORE REVIEWS
- PRODUCT REVIEWS
2007-02-16
5/5
"I first ordered Sunrocket VOIP service in December of 2005. I was skeptical as first, because their prices were so low and you usually get what you pay for.
Well to my surprise, they have exceeded my expectations in every way. I received everything they indicated I would on their website. And any customer service calls I've made to them have been answered quickly and efficiently.
At first, I kept my landline in addition to this service. But it didn't take me long to realize that I no longer needed that land line OR the many "hidden telephone fees" we all are more than familiar with that appear on monthly telephone statements. Sunrocket advertises "No Gotchas" and that's exactly what I got.
I have referred them to two other individuals who have signed up for their service. I wouldn't hesitate to continue to recommend them to others.
A fantastic service at a more than reasonable price."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
2003-04-03
5/5
"I've had nothing but great service when ordering from Amazon. My latest purchase is no exception. I placed an advance order for a DVD. It's release date was April 1st. Today is April 2nd and I've been enjoying it already! Price was very reasonable. Shipping was free.
I'd buy from them again without hesitation.
UPDATE: 11/20/03 - I have recently ordered quite a few items from AMAZON, including kitchen cutlery, a printer and scanner for my PC, DVDs, and more. EVERY TIME I've been COMPLETELY satisfied with how my order was handled, and the time it took to receive it. (Sure, it COULD be faster, but what do you expect if you choose to have it shipped free via "snail mail"?) In addition to delivering the "goods", I've got to mention how pleased I am with their customer service as well. My purchases earned me a gift certificate recently which Amazon sent to me via email. Shortly after that, my PC locked up, and I had to gut the hard drive and reinstall everything. Yep, that meant my gift certificate was no longer there in my inbox. I immediately mailed an email to Amazon explaining my situation. In a few days I received a note with the information I needed about the gift certificate. Just TRY to do that when you lose a gift card for a local "brick and mortar" store.
Thanks Amazon. You've won THIS customer over and you can be assured that I will be purchasing from you again in the future."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
2003-02-05
5/5
"Purchased Netgear wireless router (MR814NA) and Netgear wireless USB Adapter (MA101NA) on January 26th. Received both by February 3rd.
No problems with delivery times and tracking.
I have yet to install the system, but don't expect problems. Should there be any I will follow-up to this posting with any follow-up contact information I may need to do with TechDepot.
But for what I've seen, I got what I ordered quickly and for a good price."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Merchant Member
5/5
"As you can see from my first write-up, I purchased a PC from ABS with very satisfactory results back in January of this year. THIS time I'm covering an additional purchase I just made from ABS of an add-on LeadTek 2000XP TV/FM PCI card.
To keep it quick and simple: I ordered on April 22nd, I received exactly what I ordered on the 25th.
Again, it has been a great experience ordering from this company. I have nothing but positive praise to pass on to those of you checking out these ratings here on ResellerRatings.com.
Thanks ABS. You're doing a great job!
------------------------------------
FIRST, A LITTLE HISTORY:
I first heard of ABS Computers when reading the “Best Products of 2002” article in the January, 2003 issue of PC Magazine. I wasn’t seriously thinking about purchasing a new PC prior to reading about the ABS Bravado 2230 machine. But when I saw the price, and what was built into it, I got interested quickly.
I went online to the ABS site and checked out not only the Bravado 2230, but other systems as well. I was very impressed to see information about every part of each computer online. Not only multiple photos, but detailed specs as well!
I decided that I was going to see what I could get in the $1000 - $1100 range. I reconfigured the Bravado 2230 to my liking and was surprised to see that it still fit well within my budget.
Before ordering, I took my configuration and checked to see what Dell, Gateway, or even my local Best Buy could offer me for the same money. IT WASN’T EVEN CLOSE. To get about the same configuration elsewhere would have cost me hundreds of dollars more! Systems from those sites that were in the same price range came configured with low-end integrated graphics cards and far fewer “add-ons”.
DECISIONS, DECISIONS:
In the past, I had always purchased my PCs from Gateway. But here I was, looking at a system that Gateway couldn’t come close to for the price, from a company I knew nothing about…ABS. I would be lying if I didn’t say that I had many second thoughts about ordering. Not one of my friends had ever heard of ABS. Old quotes like “if it sounds too good to be true, it probably is” were flying around in my head, not only during the day, but while tossing and turning in my sleep as well. Buy? Or not buy?
I then noticed good ratings on ABS systems in PC World Magazine. I read good things about ABS at Resellerratings.com. I researched the parts used in the PC at various online part sites; and every part was rated high by those that had purchased them before.
That was it. I decided to take a chance. I placed my order on January 3rd and waited so see what I would wind up with.
THE NEW PC ARRIVES!
On Wednesday, January 15th, the FedEx driver wheeled up in front of my home to deliver my new PC.
The first thing I noticed when opening the box was a HUGE bright yellow 3-ring binder. Inside the front cover was a sticker showing my customer number and the toll-free phone number for tech support. The binder was filled with clear plastic zip-locked pages. Each page contained whatever manuals and disks were included with each respective part of the PC. For example, my video card zip-lock page included it’s manual, and game disks that were included with the retail version of the card! VERY impressive and well organized!
I set up the new system and hit the start button. It started right up! And it was as fast as everyone that put a review online says it was. I checked the hardware configuration and every part I had ordered was included AS ordered. No “bait-and-switch” tactics here.
Needless to say, by now I’d long since forgotten that I had doubts about ordering this machine.
ONE MINOR PROBLEM:
There was only one minor problem I found. The system date was set to 2002 instead of 2003. But since it was a new year, and all of us have made that mistake at one time or another when the year changes, I could understand it happening. Unfortunately, when I changed the system date to 2003 and rebooted the system (less than 10 minutes after starting the system for the first time), Windows XP refused to start up. Why? Because without “activation”, Microsoft allows you only 30 days to use the software. Changing the date to 2003 made Windows think that I had it on my system for more than a year! Again, I don’t blame ABS for this honest mistake, and I had it straightened out about 10 minutes later after I called Microsoft to get the 60 digit activation code for this copy of Windows XP.
AND IN CONCLUSION:
I’ve been using this ABS BRAVADO 2230 PC now for a little over a week, all with no problems whatsoever.
It’s fast!
It’s loaded!
It’s exactly as ordered!
Would I buy from ABS again? WITHOUT HESITATION! I’ve spread the word about the system and the company to my friends, and several of them are already online configuring what may be their next machine. I would recommend ABS to everyone!
I’ve found a new place to purchase a computer!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Favorite Stores
2 reviews
3487 reviews
61 reviews
729 reviews
